Reviews

My truck was undrivable. Mountain view was able to tow it into their shop and get it road worthy again at a reasonable price. I will work with them again.

Jack was extremely kind .Its always nice to see a company that cares about its customers. Thank you!

Jack Cress is great! I was up there working relief efforts for those affected by Helene. Busted a hose on a skid steer on a Sunday and could not find anywhere to get a new one. He was closed but opened up his business to assist us, made a new hose and wouldn’t accept payment. He done this out of the kindness of his heart!

Excellent service every time we have worked for them.

Great service . Fair pricing . Nice equipment to help with my roadside breakdown. Must use if ever in need again

Mr. Jack is a very well respected individual in his community along with his business. Your services are appreciated during this difficult time. It is saddening to see such negative reviews when you know they deserve recognition for the hard work and countless hours spent helping others during this difficult time. THANK YOU FOR YOUR SERVICES!!!

Recently had one of my drivers have a break down. They were able to help quickly get him off the road and taken care of. Highly recommend using them.

Jack is a legend in the towing industry, thanks for your excellent services during these difficult times.

The owner is such a wonderful man and so is his family! His staff and him have worked day and night helping with the hurricane disasters! You couldn’t ask for a better person!

Jack is a legend in the Tennessee towing industry. He is respected by everyone I’ve ever spoken his name to, especially law enforcement. Towing and recovery is dangerous and difficult on a normal day. Disaster recovery is much more dangerous and turns ten minute jobs into two hour recoveries. Thank you to Jack and all the rescue and recovery efforts that are ongoing in East Tennessee.

Wonderful service and very nice person

I called them for a reference and they seemed very fair. Haven't used their service yet but the guy I spoke with seemed as he was a fair man.

A little late in replying but I wanted to say these folks are quite amazing and will get the job done correctly the first time. My experience with Jim and Mountain View Service Station, after a breakdown with a brand-new 26 ft U-Haul truck was pretty amazing. I wouldn't have believed it if I didn't see it with my own eyes, they got that truck halfway across the mountains and backed it into my driveway so I could unload it after being stranded on single-lane highway around the Linville falls area. They were a lifesaver. I wouldn't call anyone else.

Only big truck wrecker service I will use from now on. Had an excavator break down on me. Sat for a week, called everybody I could find. They wouldn't answer or call back or show up. I called these guys and Jim showed up in 30 minutes and had it loaded on my trailer fast and easy. The price was extremely reasonable as well. You can tell someone knows what they are doing when it is easy for them.

My vehicle broke down about 15 miles from the house. I called the automobile insurance company and gave them the location. They called me back about 5 minutes later and said the truck was on the way to bring the vehicle to the house. The employee had a great attitude, was very knowledgeable and had respect for both me and my vehicle.

Bobby and the guys are awesome. I appreciate the service and the prices are great.

We have used this business twice for repairs on our Fiesta. They are excellent...very courteous, easy to work with, and competent, on top of being reasonably priced. Definitely our go to for car work from now on.

Good

Great company and great people, always willing to help, no matter when or where!!